Re: How to allow Citrix Workspace Receiver ICA launch from Kiosk Mode Can confirm we have the same issue. Not using the Kiosk works when logged in as a global Azure admin, but won't work when using a regular user account. Citrix Workspace App and Citrix Receiver cannot launch applications automatically with Safari version 12. 6.) Install Citrix Receiver, after installation or upon first-use it may prompt for email address and server info, just close the window at that point. 7.) Reboot your computer. 8.) Try launching the Citrix application you were trying to launch before.
Just a short one. I thought I'd post this because recently I had to do this exact task to troubleshoot a Citrix connection issue. It made me again realise how important it can be to get a look at the launch.ica file and view connection details to help diagnose a fault.
The launch.ica file can be saved (logged) to a location of your choice by:
Citrix Receiver Won't Launch Free
- Launch RegEdit.
- Navigate to:
- 64bit – HKLM -> Software -> Wow6432Node-> Citrix -> ICA Client -> Engine -> Configuration -> Advanced -> Modules -> Logging.
- 32bit – HKLM -> Software -> Citrix -> ICA Client -> Engine -> Configuration -> Advanced -> Modules -> Logging.
- Set string value LogICAFile=true
- Set string value LogFile=C:ICAica.log
Alternatively you can find the launch.ica file in your Temporary Internet files folder. Copy this file to an alternate location and replace the .ica extension with .log.
Now on opening the captured file, you can view the IP address the client uses to attempt connecting to a session. In environments where connections are proxied etc. this can be useful to determine where traffic is going.
In the event that firewalls were blocking ports inbound or outbound, we now have an IP to test against with telnet. Torrent free software. We can then attempt to telnet to the IP noted above using ports 1494/2598.
You can even identify that the generated ICA file contains the wrong IP address, which explains the failures.
Q. I'm being asked to 'Add Account' after installing Citrix Receiver for first time use, what should I do?
A: This box may appear, after a restart, or upon first launching Citrix Receiver. Simply close and ignore this pop-up. Be sure to check the box that reads 'Do not show this window..' before clicking Close. IS&T does not use this implementation of Citrix authentication / connection management
Q. After I click on CCURE 800 Admin (or any Citrix app) a '.ica' file downloads instead of launching the app, what should I do?
A: Be sure to check that Citrix Receiver is already installed on the computer. If not, the installation files are available from here. If you have verified Receiver is installed, this link may help.
In the event that firewalls were blocking ports inbound or outbound, we now have an IP to test against with telnet. Torrent free software. We can then attempt to telnet to the IP noted above using ports 1494/2598.
You can even identify that the generated ICA file contains the wrong IP address, which explains the failures.
Q. I'm being asked to 'Add Account' after installing Citrix Receiver for first time use, what should I do?
A: This box may appear, after a restart, or upon first launching Citrix Receiver. Simply close and ignore this pop-up. Be sure to check the box that reads 'Do not show this window..' before clicking Close. IS&T does not use this implementation of Citrix authentication / connection management
Q. After I click on CCURE 800 Admin (or any Citrix app) a '.ica' file downloads instead of launching the app, what should I do?
A: Be sure to check that Citrix Receiver is already installed on the computer. If not, the installation files are available from here. If you have verified Receiver is installed, this link may help.
Q. The application started and looked as if it launched (it appears on my taskbar), but it doesn't appear on any window/monitor, where did it go?
A. This isssue is specific to PCs (Windows OS). Check your Windows taskbar (bottom bar) to see if your CCURE app appears. Hold the 'Shift' key on the keyboard while right-clicking the taskbar icon, and select Maximize
Q. I'm running OSX on a Mac with FireFox browser, and the application doesn't launch when I click on the icon, what should I do?
A. In the FireFox Menu, find the Plugins page and change the setting from 'Ask to Activate' or 'Always Activate'
Q. After I click on a Citrix App, a file downloads, when I click that Windows is asking me what application to use?
Citrix Receiver Won't Launch Apps
A. This isssue usually indicates Citrix Receiver was not installed before attempting to lauch a Citrix hosted app. If you accidentally chose another application to open the '.ica' file, you will need to follow these steps:
- Download and install Citrix Receiver
- Attempt to launch the application from your web browser again (citrix.mit.edu). This may resolve the issue. If not, continue with the next steps
- To re-associate the '.ica' filetype with Citrix Connection Manager, find a recently downloaded '.ica' file, right click and select properties.
- Next to 'Opens with' click 'Change'. Click 'Open more apps' > 'Look for more apps on this PC' and then file path to C:Program Files (x86)CitrixICA Clientwfcrun32.exe